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We’re here to help
The good news is you’re not on your own. UK Trade & Investment can help you to communicate effectively anywhere in the world without necessarily having to learn a new language!
What we do is discuss your current overseas business activities, look specifically at the way you tackle the language and cultural issues that arise and make recommendations for overcoming the potential barriers identified.
The Export Communications Review involves an in-depth discussion with a communications consultant, who will then prepare a report, highlighting the strengths and weaknesses of current communications, considering written, verbal, personal, promotional and electronic interactions. The report will include practical recommendations to help you communicate more effectively and suggest those organisations or companies who can provide the solutions. An indication of costs and whether financial assistance is available will enable you to draw up outline budgets.
All of the advice we offer is unbiased and based on years of practical experience. Our aim is to give you the confidence to deal with overseas customers both now and in the future. That's why, as well as offering solutions to immediate problems, we will make longer term recommendations which you can use as the basis for developing an export communications strategy.
The British Chambers of Commerce provide Export Communications Reviews on behalf of UK Trade & Investment through a national network of accredited consultants. Through the scheme, hundreds of companies have changed the way they trade with overseas markets and improved their export sales.
While all exporters can benefit from a review of their communications with overseas customers, companies have been known to benefit considerably when they have had a review at the time they were considering entering a new overseas market, launching a new product overseas or undertaking a new overseas promotional strategy such as attending a trade show or organising a mail-shot to the market. Another good time is when you are encountering a downturn in an overseas market or having communications difficulties with one of your overseas representatives.
- Are you eligible?
UK based? Fewer than 250 staff? Find out how you could reap the benefits.
ECR Consultants
- Our consultants give advice on how to improve your communications strategy.
- Subsidy
- The cost of a review is £500 + VAT, however, you may be eligible for a UK Trade & Investment subsidy of £350 towards the cost of an initial review.
An Export Communications Review really works!
- Hundreds of businesses have already benefited using UK Trade & Investment support. View our company case studies here.
- 10 Ways you can benefit from an Export Communications Review
- Trade successfully with foreign markets without necessarily learning the language; have a fresh pair of eyes analyse the way you currently communicate with overseas customers.
- Apply Now
- It's simple - just follow our straightforward application process.
- Key Links to Language & Cultural sites & providers
- Click here for information about overseas cultures and sources to help with language issues.
- Eurica
- Enhancing the competitiveness of European SMEs by assisting them to identify language and cultural barriers.
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